To rescue you To support you To reassure you

In the context of your tourist or professional stays, you can be confronted with concerns of different orders:

  • logistics: accommodation, essential supplies or means of payment
  • legal: need to be advised, defended
  • emotional: apprehension, cultural shift, isolation, depression
  • physical: need for on-site medical care or repatriation, danger or insecurity, life-saving emergency

Expatriates or holidaymakers, with our travel assistance and mobility assistance solutions, you can live your holiday with peace of mind.

To rescue you

We assist you for your medical needs, to allow you to enjoy your stay safely.

Guarantees

Preserve your health

  • Routing of drugs not found on site
  • Delivery of glasses, contact lenses or hearing aids abroad
  • Taking medical appointments in the country of origin
  • Referral to local hospitals
  • Advance of medical expenses
  • Complementary reimbursement of medical expenses

Your transfer to a safe place

  • Prevention of security risks
  • Transfer or repatriation
    • Sending a doctor on site
    • Medical transfer to an institution
    • Repatriation in case of injury or illness
  • Repatriation of your family members / pets
  • Repatriation of body / ashes and related expenses

To defend you

  • Telephone legal assistance
  • Advance of criminal bail abroad
  • Lawyer fees

These services can be offered as part of travel assistance, mission or international mobility contracts. These guarantees may also be offered to enrich health and welfare contracts or car assistance contracts.

Serving our customers

They tell how the Filassistance teams helped them

01

Antoine, 49 years old

Antoine tells how the Filassistance teams intervened when his son had a serious accident in Italy.

“Maxime was hit by a car during a trip to Milan. I contacted Filassistance, who connected to the hospital and the medical staff there. Thanks to their responsiveness, my son was repatriated to France on a private flight, accompanied by his mother. In this very delicate moment, the professionalism of the Filassistance teams allowed me to keep my cool. They quickly put in place the right solutions so that everything would go well under the circumstances. I called them back to express my gratitude.”

Contact
Us

Filassistance

108 Bureaux de la Colline
92210 Saint-Cloud
France

+33 (0)1 47 11 24 24

contact@filassistance.fr