During this unprecedented sanitary crisis, our teams are engaged to keep on delivering the best quality service to our customers.
In order to keep them healthy and to ensure business continuity, almost all of our employees are working from home.
Our operational teams have been trained to shape their speech to the customers who are living a critical moment such as the hospitalisation or the death of a relative. Our assistance coordinators are available 24/7 to handle our customers’ requests.
Our network of providers is directly impacted by the epidemic’s consequences. As a result, response times can be longer than usual. For maintained interventions, hygiene and sanitation measures and physical distancing are applied.
Let’s be responsible and united by taking care of us and of everyone.
Our assistance solutions can be included in health, welfare, dependency or funeral insurance contracts. We offer services such as personal services and home care, and medical and social assistance.
Our travel assistance services can be offered in the context of travel, mission or international mobility or health / provident insurance policies. We organize medical assistance and repatriation.
In order for you to approach your personal and professional travel without apprehension, we deploy automotive assistance solutions to deal with all the unexpected. Our range of guarantees allows us to assist you as closely as possible to your needs and to respond to your situation in the most appropriate way.
Our home assistance offer includes emergency assistance in the event of a disaster or accident at home, as well as services available on a daily basis. Some of these services as well as other specific guarantees can also be proposed to preserve your business premises.